Practice Policies and Information


Privacy Notice (Including special provisions under the Covid 19 pandemic)

Find out how we handle, store, protect and share your personal data 

Freedom of information Policy

Follow this link to see how we handle Freedom of Information Requests and our publication scheme.

Complaints Procedure

Do you have a complaint, or do you want to make a suggestion? You can find our Complaints Procedure here. 

Accessible Information Standard Requirement

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braille or via email. As part of the Accessible Information Standard we must:

• Identify patients who may have an additional communication need.
• Record the patient’s need in our clinical GP system.
• Flag the patient’s record to assure additional communication needs are obvious to practice staff;
• Share this information with other care givers such as social care. 

• Act to ensure our staff can effectively communicate with patients who may have additional communication needs. If you feel this applies to you, or someone you care for please let us know via e-mail, phone, letter or in-person.

Named Accountable GP for all Patients

Under the GMS Contract all Practices are required to inform their patients including all children of their named accountable GP. The named GP will have overall responsibility for the care and support the Practice provides to its patients.

Registering with the Practice

The practice operates a policy of non-discrimination on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition from patients wishing to join the practice. 

Disabled Patients

The surgery is purpose built to facilitate patients in wheelchairs.

Abusive Behaviour

The practice also operates a policy of zero tolerance in respect to abusive behaviour by patients towards the practice staff. Patients are expected to treat the staff politely. The practice reserves the right to remove a patient from the list in-case of abusive behaviour.

GP mean earnings 

Average earnings calculation for the year ended 31st March 2023
All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

The mean earnings for GPs working in The Gadhvi Practice in the financial year ended 31st March 2023 was £77,180 before deduction of employee’s superannuation contributions, tax and National Insurance. This is the average pay for the 2 full-time GPs and 4 part time GPs who worked in the practice for more than 6 months during that year.